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Tel: (845) 233-4713
Fax: (914) 931-1256

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6. ORDERING QUESTIONS

Merchant Services

CLICK ON ANY OF THE FOLLOWING QUESTIONS TO GET THE INFORMATION YOU NEED


WHAT ARE MY ORDERING OPTIONS FOR USA ORDERS?

  1. On-line at this website

    • Order on-line and pay with your credit/debit card
    • Order on-line, then link to PayPal, and pay via your PayPal account.
    • Click for our ORDERING page (in top menu bar), to be re-directed to our eBay store:

    §         Pay with your PayPal account balance, or with your with credit/debit card

      • Print our Order Form* on your printer, and mail it to us with your check or money order
      • Request that an Order Form* be sent to you via email, U.S. mail, or via fax, then mail it back to us with your check or money order

      1. U.S. Mail

        • Mail us your request for an Order Form* to be sent to you via email, U.S. mail, or via fax.
        • Mail us your Order Form* with your check or money order

        1. Telephone   (845) 233-4713   (9AM – 7PM, Eastern [NY] Time)

          • Call us with your credit/debit card order
          • Call us to request that the Order Form* be sent to you via email, U.S. mail, or via fax
          • Call us to place an order that you will pay for by check or money order, via US mail

          1. Fax   (914) 931-1256)

          ·         Send us a fax requesting an Order Form* be sent to you via email, U.S. mail, or via fax.

          * For security purposes, we do not accept credit/debit card information via the Order Form.

          Click here to see the ORDERING page

          Click here to print the Sprain-Guard™ Order Form.

          Click here to print the Sprain-Guard Transfer Form.

          Click here to contact us if your question is not addressed above

                                                                                                                                       
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          WHAT ARE MY ORDERING OPTIONS FOR
          INTERNATIONAL ORDERS?

          1. On-line at this website - Credit/Debit cards, or PayPal balance only!

            • Order on-line and pay with your credit/debit card
            • Order on-line, then link directly to PayPal, and pay via your PayPal account balance, or via credit/debit card
            • Click for the ORDERING page (in top menu bar), to be sent to our eBay store. Order on eBay, then pay with your PayPal account balance, or with your with credit/debit card

            1. Telephone (845) 233-4713 (9AM – 7PM, Eastern Time) - Credit/Debit cards only!

              • Call us with your credit/debit card order
              For international orders, customs and postal charges may also be assessed locally, by the destination country, once the package has arrived, and may include one or more of the following: import duty, excise duty, vat, mail clearance fee, additional postage, etc.

              Any such locally-assessed charges must be paid by the recipient in order to clear Customs. Although frequently not assessed, these charges may be equal to 10%, or more, of the invoiced value of the merchandise.

              Customers that order from us, under these terms, who are later unwilling to pay the fees, and refuse to accept the shipment from Customs, will be credited for the value of the merchandise only (not for the shipping charges), when Customs returns the shipment to us.

              PEOPLE NOT WILLING TO PAY LOCAL IMPORT FEES SHOULD NOT ORDER FROM US.

               

              Click here to see the ORDERING page

              Click here to contact us if your question is not addressed above


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